Privacy Policy
We are committed to protecting your privacy. Set out below is our privacy
policy, explaining what information we collect, your rights and information
about how we protect those rights.
This Privacy Policy applies to your dealings with
Balmain AQUA Income Trusts.
Balmain AQUA Income Trust complies with the National Privacy Principles
contained in the Privacy Act 1988.
What information do we collect?
We collect a variety of personal information from you to enable us to tailor our
service to meet your personal needs. We only collect personal information
directly from you. For example, we collect personal information when you fill in
an application or enquiry form, send us a letter, visit our websites or when you
visit us in person. The choice of how much personal information you disclose to
us is left completely up to you.
If you are comfortable providing us with personal information, we are able to
provide a more enhanced service. In most cases we are unable to provide these
enhanced services to anonymous users.
We may use an Internet browser feature called a cookie. Cookies by themselves
cannot be used to identify you personally, they only identify your computer to
our servers when you visit our site. The information gained by us from the use
of Cookies provides Balmain Group, with statistics which can be used to analyse
and improve our web sites.
Why do we gather the information and how will we use it?
Apart from the main reason for which you have provided personal information,
we may also use or disclose your personal information for related purposes, such
as servicing our relationship with you and regulatory reporting and compliance.
In the future, and unless you tell us otherwise, we may also use your personal
information for marketing purposes relating to the products and services offered
by Balmain Group.
As with other business organisations, we may rely on agents. These agents act on
behalf of the Balmain Group and personal information provided to them is provided
only to perform their agreed tasks. Our agents are bound by strict
confidentiality and non-disclosure agreements.
Security
We make all reasonable efforts to protect any personal information that we hold
safe from unauthorised access, modification and disclosure. Your personal
information will be recorded, amended and used only by authorised personnel who
are instructed to keep your information confidential.
Access and correcting personal information
You are welcome to request details of the personal information we hold about
you. To do so, contact our Privacy Officer. In
order to protect your personal information, we may require personal
identification before providing you with details.
If you find that current personal information we hold about you is inaccurate,
incomplete or out-of-date, please contact our Privacy Officer.
Complaints
If you have a complaint about the way we collect, use or disclose your personal
information, please contact our Privacy Officer.
Changes to this Privacy Policy
The
Balmain Group may make changes to this privacy policy from time to time for
any reason. We will publish those changes on our web site at
www.balmain.com.au.
Privacy Officer
We welcome your questions and comments about privacy. Please address any queries
or comments to our Privacy Officer by calling 02 9232 8888 or by writing to:
The Privacy Officer
Balmain AQUA Income Trust
GPO Box 3570 Sydney NSW 2001 Australia